1. Who We Are
A1 Global Security Ltd (“we”, “us”, “our”) is committed to protecting your privacy. We act as the data controller and are responsible for your personal information.
Company: A1 Global Security Ltd
Contact Email: info@aiglobalsecurity.co.uk
Operations Manager: Paul Turner
2. Purpose of This Policy
This Privacy Policy explains:
What personal data we collect when you use our website or services;
How we use, store, and protect that data;
Who we may share it with;
Your rights under the UK GDPR and the Data Protection Act 2018;
How to contact us or make a complaint.
3. Lawful Basis for Processing
We only collect and process your personal data where we have a lawful basis to do so, including:
Contractual necessity – to provide services, process enquiries, or manage contracts;
Legitimate interests – such as maintaining site security, carrying out analytics, and improving our services;
Consent – where required, such as for marketing communications or non-essential cookies.
4. Data We Collect
We may collect the following types of personal data:
Contact information: name, email address, phone number (e.g. via quote forms or “Contact Us”);
Technical information: IP address, browser type, device details, and pages visited;
Cookies and tracking data: gathered through analytics and similar tools.
5. How We Use Your Data
We use your personal data to:
Respond to enquiries and provide quotes;
Manage current or potential contracts;
Improve our website, services, and customer experience;
Send marketing communications, where you have given consent;
Meet legal and regulatory obligations;
Ensure security and prevent fraud.
6. Sharing Your Data
We only share your personal data where necessary and with appropriate safeguards:
Employees and contractors – to deliver our services;
Third-party service providers – who operate under strict confidentiality agreements;
Regulatory or law enforcement authorities – if required by law.
7. Cookies and Tracking
Our website uses cookies to:
Ensure the site functions properly;
Improve speed and usability;
Analyse user behaviour.
Where legally required, we will ask for your consent before enabling non-essential cookies.
8. Data Retention
We only keep your personal data for as long as necessary:
Contact data: retained while it is needed for the purposes collected;
Analytics data: typically stored for 12–24 months, unless required longer by law.
9. Your Rights
Under data protection law, you have the right to:
Access the personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request erasure (“the right to be forgotten”);
Object to or restrict certain types of processing;
Withdraw consent at any time (where consent is the basis for processing).
To exercise these rights, contact us at info@aiglobalsecurity.co.uk.
10. Security Measures
We take appropriate technical and organisational measures to protect your personal data, including:
Secure servers and encryption;
Controlled access limited to authorised personnel.
11. International Transfers
If we transfer your personal data outside the UK, we ensure appropriate legal safeguards are in place to protect it.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you directly.
13. Contact and Complaints
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@aiglobalsecurity.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).